How to Request Changes on a Document

If a document shared by the Addition Compliance (AC) team requires clarification, correction, or revision, you can raise a query directly on the document.

This guide explains how to:

Within a document request, you may encounter two document types:

Document Type Description
Approval Required Requires approval or query action
Review Only Shared for visibility only

Queries are generally raised only on documents requiring approval.


When to Raise a Query

A query should be raised when:

Queries help ensure filing accuracy before regulatory submission proceeds.


Raising a Query

Each document row includes the following actions:


Step 1 — Review the Document

Select View to inspect the document carefully before requesting changes.

Review:


Step 2 — Select “Raise Query”

Select the Raise Query action within the document row.

This opens the Raise Query slideout panel.


Step 3 — Describe the Issue

Within the query panel:

Common Query Examples

Examples may include:

Clear and specific queries reduce unnecessary review cycles.


Step 4 — Submit the Query

Select Raise Query to send the request to the preparation team.

Once submitted:


Query Conversation Thread

All query communication remains attached to the same document thread.

This creates a centralized review history throughout the filing workflow.


Preparation Team Responses

The preparation team may respond with:

All updates remain visible within the same query thread.


Reviewing Revised Documents

When revised files are uploaded:

Always review the latest uploaded version before approving.


Responding After Review

After reviewing the preparation team’s response, you can either approve the document or continue the query cycle.


Accept & Mark Approved

Use this option when:

Once approved:


Request Changes Again

Use this option when:

This continues the same query workflow until the document is finalized and approved.


Query Workflow Overview

Raise Query  
↓  
Preparation Team Reviews  
↓  
Clarification or Revised Document Shared  
↓  
Client Reviews Response  
↓  
Accept & Mark Approved  
OR  
Request Additional Changes
Important Notes

  • Query discussions remain attached to the document thread
  • Revised uploads may include version history tracking
  • Documents remain in Query status until approved
  • Approval after query applies across all linked entities
  • Query actions cannot be limited to a single entity


Best Practices

To manage queries effectively:


Common Mistakes to Avoid


Important Consideration

Query actions and approvals apply across all linked entities associated with the filing document.

Always validate entity scope before approving revised documents.


Next Steps

Once all queries are resolved and documents are approved:

Continue to the next guide to learn how to monitor upcoming deadlines and track future filing activity.

How to Track an Upcoming Filing